Last updated: 1st January 2026 

APSS – Window Cleaning & Support Services (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you interact with our Facebook ads, submit a form, or contact us for a quote.

We may collect the following information when you submit a form or contact us:

• Full name
• Address
• Phone number
• Email address
• Service details (e.g., window cleaning, gutter clearing, pressure washing, exterior cleaning, carpet cleaning)
• Any additional information you choose to provide

We only collect information necessary to provide our services.

Your information may be used to:

• Provide quotes
• Contact you regarding your enquiry
• Schedule appointments
• Send service reminders or follow‑ups
• Improve our services
• Send marketing messages (only with your consent)

We do not sell or rent your information to third parties.

Your information may be stored securely in:

• Our booking/scheduling system
• Our CRM
• Email or messaging platforms
• Facebook’s lead management tools

We take reasonable measures to protect your data from unauthorised access.

We may share your information only when necessary to:

• Provide the service you requested
• Comply with legal obligations
• Work with trusted service providers (e.g., invoicing or scheduling software)

We never sell your data.

When you interact with our ads, Facebook may collect data such as:

• Which ads you viewed
• Which forms you opened or submitted
• Your interactions with our page

This helps us improve our advertising.
You can manage your ad preferences in your Facebook settings.

You have the right to:

• Request a copy of your information
• Ask us to update or correct your details
• Request deletion of your information
• Withdraw consent for marketing

To exercise your rights, contact us at:
📧 info@apsswindowcleaning.co.uk
📞 01375 350035

We keep your information only as long as necessary to:

• Provide the service
• Maintain accurate business records
• Comply with legal requirements

You may request deletion at any time.

If you have questions about this Privacy Policy or how your data is handled, please contact:

APSS – Window Cleaning & Support Services
📧 Email: info@apsswindowcleaning.co.uk
📞 Phone: 01375 350035